Noida | Delhi | Mumbai | Bangalore | Pan India | Mon–Sat: 9AM–7PM IST

Privacy Policy

Last updated: August 1, 2026

1. Information We Collect

We collect information you voluntarily provide when using our website or services, including name, email address, phone number, company information, and healthcare facility details. We also automatically collect technical data such as IP addresses, browser type, and usage analytics through cookies and similar technologies.

2. How We Use Your Information

We use collected information to: respond to your inquiries and demo requests; provide and improve our healthcare IT services; send relevant product updates and healthcare IT insights (with your consent); comply with legal obligations; analyze usage patterns to improve our platform; and process transactions and provide customer support.

3. Patient Data Protection

VitaTech's software platforms process patient health data on behalf of healthcare providers (our clients). Such data is treated as sensitive personal information under applicable Indian laws and DISHA guidelines. We implement hospital-grade security measures including AES-256 encryption, role-based access controls, audit logging, and secure data centers located in India.

4. Data Security

We implement technical and organizational security measures including: SSL/TLS encryption for all data transmission; AES-256 encryption for stored data; regular security audits and penetration testing; ISO 27001-aligned security practices; access controls and authentication; and incident response procedures. However, no electronic transmission over the internet is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share data with: trusted service providers under confidentiality agreements (hosting, analytics, email services); professional advisors (lawyers, accountants) under confidentiality obligations; regulatory authorities when required by law; and business partners only with your explicit consent.

6. Cookies Policy

We use essential cookies for website functionality, analytics cookies to understand usage patterns (Google Analytics), and marketing cookies for targeted advertising. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

You have the right to: access, correct, or delete your personal data; withdraw consent at any time; opt out of marketing communications; request data portability; lodge a complaint with relevant data protection authorities. To exercise these rights, contact us at privacy@vitatech.in.

8. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Lead and inquiry data is retained for 3 years. Client data is retained for the duration of the contract plus 5 years post-termination. You may request deletion of your data subject to legal retention requirements.

9. Contact Us

For privacy-related queries, contact our Data Protection Officer at: privacy@vitatech.in | VitaTech Healthcare Technologies, 4th Floor, Tech Park, Sector 62, Noida - 201309, Uttar Pradesh, India.

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